On Wednesday November 22nd, executives from Australia Post and business partner LanguageLoop launched an Australian
first service enabling Australia Post customers to have documents translated from over 160 languages into English in over 1100 post offices nationally.
Minister for Multicultural Affairs, Robin Scott, met with Australia Post Executive General Manager Andrew Walduck and LanguageLoop CEO Elizabeth Compton to recognise the ways which this new service will connect Culturally and Linguistically Diverse (CALD) Australians with businesses and services.
LanguageLoop CEO Elizabeth Compton commented, “We are proud to be partnering with Australia Post, to make our translation services more easily accessible to people living around Australia and in regional areas. This service will bring the power and reach of Australia Post’s network together with the capabilities of our 1000+ translators in over 160 languages, so all Australians can connect and participate in society.”
Australia Post Chief Digital Officer and Executive General Manager for eCommerce Solutions, Andrew Walduck agreed that the new service will help to make
translation and interpreting services more available and practical for CALD Australians, and will enable greater inclusion and accessibility across
“Since its inception more than 200 years ago, Australia Post’s main aim has been to connect Australians with each other, and we are pleased we can offer this service through our Post Office network which will enable greater inclusion and accessibility across the community.”
All documents processed through Australia Post for translation by LanguageLoop will be handled confidentially and translated by an Australian-based, NAATI-certified translator. The translated documents will then be delivered directly to the customer’s preferred address via the Australia Post delivery network.
Additional information can be found on the Australia Post website or at languageloop.com.au/hello