Pre-recorded language lines

InfoLoop Language Lines

Keep all your customers in the Loop with pre-recorded messaging

InfoLoop Language Lines offer pre-recorded messaging to save time on FAQs and key customer information.

InfoLoop allows your business to reduce call volumes on high frequency queries and gives your customers a direct line in their own language to information that matters most.

With Telephone Interpreter connection available at any time, InfoLoop offers a complete self-servicing option for your non-English speaking and low English proficiency customers in more than 100 languages.

Our leading IVR and custom InfoLoop software provides your business with all the data reporting you need to assess call statistics and connection times.

InfoLoop can help your business with:

  • Fast and easy set up
  • One script translated to as many languages as required
  • Studio quality recordings
  • Interpreter connection at any time
  • Opening hours set to your business
  • Reduced handling and call volumes

With a dedicated line for each language and tailored menus and pre-recorded information options available, our InfoLoop team will work with you to determine your most relevant languages and review any necessary changes over time.

To learn more about InfoLoop or any other Telephone Interpreting services, contact our Relationships team.